Privacy Policy

Effective Date: April 2025

Welcome to Elyzia Fragrances!
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website: https://elyziafragrance.com, and interact with us via social media or other digital platforms.

1. Who We Are

Elyzia Fragrances is a luxury perfume brand based in Lahore, Pakistan.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Contact Information:

2. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party services)
  • Social media handles or usernames (if you contact us through those channels)
  • Purchase history and preferences
  • Any other data you voluntarily share (e.g., via reviews, forms, or emails)

3. How We Use Your Information

We collect your information to:

  • Process and fulfill your orders
  • Send you order updates and promotional emails
  • Improve our products, services, and website functionality
  • Respond to your questions, feedback, or inquiries
  • Offer a personalized customer experience
  • Run giveaways, campaigns, or offers on social platforms
  • Comply with legal or regulatory obligations

4. Sharing Your Information

We do not sell your personal data.
We only share your data with trusted third parties when necessary:

  • Payment processors (e.g., Bank Transfer)
  • Delivery and shipping partners
  • Analytics and website optimization tools (e.g., Meta, Google)
  • Marketing platforms for retargeting ads and email campaigns
  • Legal authorities when required by law

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience.
Cookies help us:

  • Understand how users interact with our site
  • Customize content and ads
  • Remember your preferences (like language or cart contents)
    You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data (subject to legal retention obligations)
  • Unsubscribe from our email or SMS marketing at any time

To exercise any of these rights, contact us at: elyziafregrances@gmail.com

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Payment data is processed using secure encryption through certified providers.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13. If you believe a child has submitted their information, please contact us for immediate removal.

9. Third-Party Links

Our website and social media may contain links to other websites (e.g., influencers, payment gateways). We are not responsible for their privacy policies or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Please check this page periodically for updates.

Need Help?

If you have any questions or concerns about this policy, please reach out to us at:
📧 elyziafregrances@gmail.com
📞 +92 317 4940738

Thank you for trusting Elyzia Fragrances – Embrace Elegance, Experience Royalty.